Once payment has been received, we will dispatch your order within 48 hours by our tracking service.
You will receive a confirmation e-mail with tracking number.
We will contact you by email if there are any changes regarding your delivery.
We are delighted to offer FREE Standard UK WIDE Delivery for all orders £40 and upwards. This accounts for 90%+ of our orders.
Order in the UK below £40 are subject to a flat rate fee of £4.95.
Standard Delivery in the UK takes between 2 to 4 days.
Standard UK Delivery for £40 Upwards is FREE
Standard UK Delivery below £40 is £4.95
Next Day UK Delivery is £8.00 (orders must be received by 2pm the day before).
Mainland Europe Flat rate £15 below £70, Free Over £70
France - £13 Delivery below £60, Free Delivery Over £60
Germany - £13 Delivery below £60, Free Delivery Over £60
USA and Rest of World £25. Starting from £25 minimum delivery charge, and upwards depending on weight and size. (We provide this service at cost but heavy/bulky items will require separate quotes. We will offer the best quote we can once the order is made). You can also email us and ask for a delivery quotation to the USA: email@example.com
FREE USA and Rest of World Delivery for orders over £100
UK - Economy: 2 - 4 working days (3 for late collection)
UK - Express: Next day (for orders before 2pm)
Mainland Europe - Standard: Central Europe 3-4 days, Eastern Europe 6-8 days
If you are not completely satisfied with your purchase we will happily exchange or refund any unused items with your receipt within 14 days. With the following conditions:
1. FIRST Contact us by email within 14 days of Purchase in the first instance to firstname.lastname@example.org
2. We will provide further details and instructions within 48 hours of the preferred returns address for your item(s).
3. Goods must be returned in the same condition that they were sold, including all original packaging.
4. The return of goods is our customers responsibility and postage will be refunded at the discretion of Stuff & All Limited.
5. If for any reason your goods have been damaged in transit, we will either refund your goods or replace it, if the item is in stock, once the original goods have been returned to us.
6. Any refunds will repaid within 7 days of the goods being received back to us.
7. Certain products we do not allow returns, for reasons such as health, hygiene or safety etc e.g. Pierced Earrings, or items that come in to contact with human skin such as Blankets. This list is not exhaustive and is at the discretion of the Management Team of Stuff & All.